Frequently Asked Questions
Everything you need to know about shopping with Giant Tiger.
What shipping methods are available?
We offer standard home delivery via major carriers and a convenient Ship-to-Store option which is free on most orders.
What is your return policy?
Items can be returned within 45 days of purchase with a valid receipt. Products must be in their original packaging and unused condition.
How can I track my online order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer a price match guarantee?
Yes, we offer an Ad Match Guarantee. If you find an identical item advertised for a lower price by a local competitor, we will beat that price by one cent.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, and Giant Tiger gift cards for online purchases.
How do I find a Giant Tiger store near me?
You can use our Store Locator tool on the website by entering your postal code or city to find the nearest location and its operating hours.